Read Customer Reviews for Penticton Dentures by Design

At Penticton Dentures by Design, we want to give you a set of dentures that you feel proud of. We work hard to ensure customer satisfaction, and will work alongside you every step of the way to find a set that works for your lifestyle. On this page, you can read reviews from people we have helped over the years.

Exceptional Results

Dentures by Design is a real asset to Penticton. I highly recommend Susan for her skillful professionalism and dedication to obtaining exceptional results. 

- Lorraine

My New Smile

I truly love, love, love my new smile. Susan knew just what to do to restore the smile I lost!

- Katherine


I am writing this letter as both a testimonial and a thank you for providing me with a set of dentures that are truly a marvel.

After having my teeth extracted 5 years ago I went through several sets of expensive dentures. Including many adjustments, adhesives, and plastic strips. After all these procedures I was unable to eat anything but soft foods.

I then had mini implants fitted to stabilize my bottom plate. They were somewhat successful but the small rubber o-rings kept failing within days of replacement. The O-rings proved to be too small for the amount of pressure being applied. They were also very hard to find and expensive. I thought this was how it would be until I went to Susan Bain at Dentures by Design.

She helped me through upper implants and re-designed the bite on new dentures. Including installing proper size o-rings for the pressure being generated when eating. The results were astounding. I can now eat steak and corn on the cob. MY son said I look 10 years younger. I am delighted with the results. I now have teeth that truly feel like my own. 

- Eileen R.

Handled with Great Skill

Both my husband and I had denture work done recently. My husband's teeth needed relining which was done promptly and efficiently. He didn't even have to go back to the office for sore spots.

My dentures were 20 year old implants which were worn down. This required special skills and experience to deal with old implant technology. Technology had changed since the early 1990's and I had difficulty finding anyone in our home towns of Cranbrook and Creston who were will to take this challenge on. This was handled with great skill and the result is perfect teeth that fit the way they did when I first had this work done.

Dentures by Design tackled both our requirements with great skill. Both of us are more than happy with the results. We would recommend this office to anyone for fast, efficient and professional service.

-Eunice B.

Highly Recommend

I highly recommend Susan for her skillful professionalism and dedication to obtaining exceptional results.


Friendly and professional service

I needed a repair to my dentures and decided to try Susan's clinic. I found her to be friendly and professional, and the repair was done quickly and is as good as new! The clinic is lovely, and I will definitely be back when I need a new set of teeth.


Penticton Dentures by Design

#26, 88 Duncan Ave

Penticton, BC V2A 2W3


Monday: Closed
Tuesday – Friday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 12:00 PM
Saturday – Sunday: Closed

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